We follow a reliable refund policy to let our customers feel privileged about their association with us. Please read the guidelines governing the refund policy.
Adori charges and collects in advance for use of the SaaS service. All services rendered are non-refundable. Once a customer selects a subscription planled and provides billing information, Adori Labs will calculate a pro-rated amount with the first payment due on signing.
All subscriptions monthly, quarterly, and yearly renew automatically on their due renewal date according to the date of purchase until officially cancel in writing. Customers may cancel anytime by emailing a notice to: hello@adorilabs.com
Customers will receive an email from Adori Labs confirming that their subscription to the SaaS service has been cancelled.and
Important: No refunds or credits for partial months, quarters, or years of service will be refunded to a customer upon cancellation.
All fees are exclusive of all taxes, levies, or duties imposed by taxing authorities, and the customer is responsible for payments of all such taxes, levies, or duties.
The fees that Adori Labs charges for the monthly, quarterly, or yearly services exclude phone and Internet access charges and other data transmission charges. Any currency exchange settlements are based on the customer's agreement with the payment method provider. To be clear: these charges are the customer's responsibility.
Customers have the ability to upgrade or downgrade their subscription plan for the SaaS services at any time. For any kind of upgrade or downgrade in subscription, the customer has to write to support@adorilabs.com.
The chosen method of billing will automatically be charged the new subscription rate on the next billing cycle.
With regards to downgrades on a subscription, Adori Labs does not issue refunds or credits for partial months of service.
Adori Labs reserves the right to refuse/cancel a subscription to any of the SaaS services bought from Adori, If Adori refuses a new or renewing subscription/membership, registrants will be offered a refund on a pro-rata basis of pending days in the subscription plan bought with an additional cancellation charge of $4.99.
These above policies apply to all the SaaS services listed on Adori Labs unless otherwise noted in the corresponding program materials.